Murnalep Atelier Umbrellas

1. Acceptance of Terms

Welcome to Murnalep Atelier Umbrellas. By accessing our website, browsing our curated collections, or purchasing our luxury designer umbrellas, you agree to comply with and be bound by the following terms and conditions. These terms govern your relationship with our studio while browsing and purchasing within Canada and internationally.

If you do not agree to these terms in their entirety, you must refrain from using our website or ordering our products.

2. Craftsmanship and Product Representation

Our studio is dedicated to creating premium folding, stick, and wind-resistant umbrellas. We strictly emphasize design, quality, durability, and craftsmanship. Because many of our fashion accessories are handcrafted or feature natural handle materials, slight variations in color, texture, and finish are to be expected.

These variations are a hallmark of authenticity and our editorial aesthetic, rather than manufacturing defects. While we strive to display product imagery as accurately as possible, we cannot guarantee that your monitor's display of any color will be perfectly accurate.

3. Customer Communication Policy

To maintain our high standard of service and ensure accurate, documented records of all bespoke requests and inquiries, all customer communication is handled exclusively in writing.

We do not operate a public phone line. For inquiries regarding custom orders, warranty claims, material specifications, or delivery updates, please reach out via our official website contact forms or directly to our studio email. This ensures your request is routed directly to the appropriate artisan or service representative.

4. Orders, Pricing, and Delivery

All prices displayed on our website are subject to change without prior notice. While we primarily serve discerning urban professionals across Canada, international shipping arrangements may apply depending on the requested destination.

We reserve the right to refuse or cancel any order for reasons including, but not limited to, material availability, errors in pricing descriptions, or suspected fraudulent activity. In the event an order is canceled after payment has been processed, a full refund will be issued via the original payment method.

5. Studio Information

Murnalep Atelier Umbrellas operates its primary design and administrative studio at the following physical address. Any formal notices or written correspondence should be directed here:

Last updated: January 2026